How It Works

Six steps from the car you picked to the keys in your hand.

How It Works

From your pick to your driveway

Six steps. You can see which one you're on at any time.

  1. 1

    Pick a car and get an estimate

    Browse our listings or describe the car you want. The calculator shows an estimated landed cost right away, broken into car, shipping, customs and fees.

  2. 2

    Submit a request

    Create an account, confirm the details and send the request to our desk. Nothing is charged at this point.

  3. 3

    Get a firm quote and pay

    We price the exact car with a locked exchange rate. You transfer to our bank account and upload the receipt; we confirm it by hand.

  4. 4

    Inspection and your approval

    A technician inspects the car and uploads photos and video. You review the report and approve — or reject and we source another car.

  5. 5

    Shipping and customs

    The car is loaded into a container. You see the carrier, container number, bill of lading and ETA, and every status change as it happens.

  6. 6

    Delivery to you

    Pick up at our showroom or have it delivered to your address. You confirm arrival with a code sent to your phone — only you can close the request.

Why TruPars

Built for trust

Every step is designed so you never have to guess.

  • Line-by-line pricing

    Car price, shipping, customs duty, inspection, service fee, registration — every dirham itemised before you pay.

  • Frozen exchange rates

    Your quote locks the AED rate at pricing time. Market moves after that don't change what you owe.

  • Signed documents

    Inspection report, export certificate, invoice, customs papers — all served as signed, expiring links in your vault.

  • Live timeline

    Every status change, every document, every message — timestamped and visible on your request page.

Ready to import your car?

Start a request in minutes. No upfront cost. A dedicated person on your case the same day.